Settings

PPE Vending has rich set of configurable options. This section of user manual goes through some of the important options.

Organization Profile Settings

To update your organization profile, visit the Organization Information page.

Updatable Organization Information

The following organization settings can be updated by administrators directly through the web interface:

Basic Information

Timezone - Set the organization’s timezone for accurate reporting and scheduling. All transaction timestamps and reports will use this timezone.
Organization Logo - Upload your company logo to be displayed in the employee mobile app (PPE Vending) and in generated reports. Only PNG and JPEG file formats are supported. Recommended size: at least 500x500 pixels for best quality.
Organization Contact Details - Set the contact phone number for your organization, including country code. This contact information is displayed to employees within the app for reporting incidents or requesting support.

Currency Settings

Currency Name - The name of the currency used by your organization (e.g., “US Dollar”, “Australian Dollar”)
Currency Symbol - The symbol to display for prices (e.g., “$”, “£”, “€”)
Currency Decimal Points - Number of decimal places for currency display (typically 0 or 2)

Employee Access Configuration

Job ID Settings - Control whether employees must enter a Job ID when obtaining items from vending machines. Available options:
- Disabled - No Job ID required
- Enabled - Job ID input is optional
- Enforced - Job ID input is mandatory
- Strictly Enforced - Job ID must be from a preconfigured list of valid jobs
Pickup Methods - Enable or disable authentication methods for accessing vending machines:
- Mobile App (recommended) - Employees use the PPE Vending mobile app with secure authentication
- Key Card - Support for physical access cards including:
  - Barcode & QR Code access cards
  - MIFARE cards (CID)
  - HID cards
- Hide Login with Card - Option to hide the card login interface on vending machines
Access Code Configuration - Control Access Code Login feature for employees:
- Enable/Disable Access Code Login - Toggle whether employees can use access codes to authenticate
- Access Code Format - Choose between:
  - Numeric - 8-digit numeric codes only
  - Alphanumeric - Codes with both letters and numbers

Notifications

Low Stock Notification - Enable or disable automatic notifications when product inventory falls below threshold levels. When enabled, administrators will receive alerts about low stock items.

Integrations

ServiceNow (SNOW) Integration - Enterprise clients can configure ServiceNow integration for incident management and asset tracking. Contact Vending on Track support team for setup assistance.

Information That Cannot Be Self-Updated

The following organization information cannot be changed directly by administrators and requires assistance from the Vending on Track support team:

Organization Name - To update your organization’s name, please contact Vending on Track support team
Organization UUID - This unique identifier is permanent and cannot be changed
ServiceNow Integration Configuration - Initial setup and major configuration changes require support team assistance

Administrator Management

On Organization Information page, you can update organization’s administrators.

Block Administrator

To disable an administrator, please follow this procedure,

Visit Organization Information page
Scroll down to Administrators section
Find the admin entry that’s going to be blocked
Click Disable button on that row

Please make sure to not disable the only remaining administrator, as this will lock yourself and only Vending on Track support team would be able to re-enable the account.

Add Administrator/Operator

To “Add a new Administrator/Operator”, please follow this procedure,

Go to the Organization Information page
Scroll down to Administrators section.
Click the Add Role button.
Enter the name, email.
Toggle ROLE_ADMIN/ROLE_EMPLOYEE_MANAGEMENT.
Click “Save” button to finalize the operation.
The new administrator/operator will receive an email from ppe+support@vendingontrack.com with subject Admin Onboard. This email also includes the initial password. It’s recommended for the new administrator to reset password immediately.